Frequently Asked Questions
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General Questions
What's the difference between Recreational consumers vs. Medical consumers?
Answer Coming Soon.
What are APC’s age limits & restrictions?
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Where are you located?
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What is a Licensed Dispensary vs. a non-Licensed Dispensary?
Answer Coming Soon.
Why does your menu selection seem smaller than other places?
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Why are some of your menu items priced higher than other shops I’ve visited?
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Are you hiring?
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Delivery Questions
What is your delivery zone?
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How much does delivery cost?
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What are “Exit Bags”?
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What will I need for my first delivery?
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What are standard delivery expectations?
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Why do I need to show my ID every time?
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What are delivery windows, and why do you have them?
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Can I request a certain delivery driver?
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My delivery is taking longer than expected . . .
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Can my spouse/roommate/friend pick up my order?
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Do you ship?
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Registration Questions
How can I place an order?
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What do I need to sign up with APC?
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How do I sign-up online?
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I’m receiving an error message during online registration . . .
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Payment Questions
Do you accept credit or debit cards?
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Do you accept Paypal, Venmo, or crypto?
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Why is my order less than what was quoted over the phone?
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Why do I have to pay taxes and what are they?
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What is price matching?
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Savings & Discounts
What discounts do you offer?
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How can I save more money with APC?
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Can I combine discounts?
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Policy Questions
How do you handle refunds & exchanges?
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What is your satisfaction guarantee policy?
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What is your price matching policy?
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What is your defective item policy?
Answer Coming Soon.